Privacy policy

Introduction

Hanafy ("we", "us") operates the Hanafy website and app, connecting clients with salons, spas and barbers. This policy applies to anyone who uses Hanafy — clients booking appointments and businesses listing their services.

By using Hanafy, you agree to the collection and use of information as described here. If you don't agree, please don't use the platform.

Information we collect

• Account information — name, email address, phone number, and password.
• Booking details — services requested, appointment times, and businesses you interact with.
• Payment information — processed by our third-party payment provider; Hanafy does not store full card numbers.
• Device and usage data — IP address, browser type, and how you interact with the app.
• Location data — only when you enable it, to show nearby businesses.
• Communications — messages you send us for support, or reviews you leave.

How we use your information

• Process bookings, payments and gift cards.
• Send confirmations, reminders and service updates.
• Personalize search results and recommendations near you.
• Detect and prevent fraud or abuse of the platform.
• Improve Hanafy's features based on usage patterns.
• Send marketing communications, which you can opt out of at any time.

Sharing your information

We share the booking details necessary to fulfill your appointment with the business you're booking. We also share data with service providers who help us run Hanafy — such as payment processors and cloud hosting — under contracts that limit how they can use it.

We may disclose information if required by law, or as part of a merger, acquisition or sale of assets. We do not sell your personal information to third parties for their own advertising purposes.

Cookies and tracking

Hanafy uses cookies to keep you signed in, remember your preferences, and understand how the app is used. You can review and adjust what's enabled on our Cookie settings page at any time.

Data retention

We retain your information for as long as your account is active, and for a period afterward as needed to comply with legal, tax and accounting obligations, or to resolve disputes.

Your rights and choices

Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to certain uses of it.

• Access or download a copy of your data from account settings.
• Correct inaccurate account information at any time.
• Request deletion of your account and associated data.
• Opt out of marketing emails using the unsubscribe link, or in-app notifications in settings.

Security

We use encryption in transit, access controls, and regular reviews to protect your information. No system is perfectly secure, so we can't guarantee absolute protection, but we work to minimize risk and respond quickly to any issue.

Changes to this policy

We'll update the date at the top of this page when we make changes, and notify you of material updates by email or an in-app notice.

Contact us

Questions about this policy or your data? Reach our privacy team at privacy@hanafy.com.