Business terms of use

Scope of these terms

By creating a business account, listing services, or accepting a booking through Hanafy, you agree to these Business Terms of Use on behalf of your business. If you don't have authority to bind the business, please don't proceed.

Eligibility and business accounts

You must be a legally operating salon, spa, barbershop or similar business to list on Hanafy. You're responsible for the accuracy of your business information, staff accounts, and any team members you grant access to your dashboard.

Listing your business

Your listing — services, prices, hours, photos and location — must be accurate and kept up to date. Hanafy may edit listings for formatting or remove content that violates our guidelines, and may decline or remove listings that misrepresent a business.

Bookings, payments and payouts

You agree to honor bookings confirmed through Hanafy according to the availability you publish. Payments taken through Hanafy's checkout are settled to your linked payout account on the schedule shown in your dashboard, less any applicable plan fees.

Hanafy does not take a commission on booking value — you only pay your subscription plan fee, as described on our Pricing page.

Subscription plans and billing

Paid plans renew automatically on a monthly or annual basis until cancelled. You can upgrade, downgrade or cancel at any time from your dashboard; changes take effect at the start of your next billing cycle. There are no setup or cancellation fees.

Client reviews and ratings

Reviews can only be left by clients who completed a booking with your business. You may respond publicly to reviews, but may not offer incentives in exchange for reviews or attempt to manipulate your rating.

Your responsibilities

• Provide the services described in your listing safely and professionally.
• Keep your calendar and availability accurate to avoid double-bookings.
• Honor the cancellation and deposit policy you publish to clients.
• Comply with local licensing, health and safety requirements for your trade.
• Keep staff and payment details on your account current.

Suspension and termination

We may suspend or remove a business listing that repeatedly cancels confirmed bookings, receives credible safety complaints, or violates these terms. You may close your business account at any time from your dashboard.

Liability and indemnity

You're solely responsible for the services you provide to clients. You agree to indemnify Hanafy against claims arising from your services, your listing content, or your failure to comply with applicable law.

Changes to these terms

We may update these Business Terms of Use from time to time. We'll notify partner businesses of material changes by email or dashboard notice ahead of the change taking effect.