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Last updated July 1, 2026
These terms govern your use of Hanafy to search for and book appointments with salons, spas and barbers. Please read them before using the platform.
By creating an account, browsing businesses, or booking an appointment on Hanafy, you agree to these Terms of Service and our Privacy Policy. If you're using Hanafy on behalf of a business, see our separate Business Terms of Use.
You must be at least 16 years old to create a Hanafy account. You're responsible for keeping your login details secure and for all activity that happens under your account.
You agree to provide accurate information when registering and to keep it up to date.
Hanafy lets you book appointments directly with independent businesses. When you book, you're entering into an agreement with that business, not with Hanafy — we provide the platform that makes the booking possible.
Prices, availability and services are set by each business. Some bookings may require a deposit or full prepayment through Hanafy's secure checkout; the amount and terms are shown before you confirm.
Each business sets its own cancellation window and no-show policy, which is displayed before you confirm a booking. Cancelling within that window may forfeit a deposit.
Refunds for prepaid bookings are handled according to the business's stated policy. If a business fails to honor a confirmed booking, contact Hanafy support and we'll help resolve it.
Hanafy gift cards can be redeemed at any partner business and do not expire. Gift cards are non-refundable once purchased or sent, but the balance remains usable on any future booking.
Only clients who completed a booking can leave a review for that business. Reviews must be honest, relevant and free of harassment, hate speech or spam — we may remove content that violates these standards.
By posting a review or other content, you grant Hanafy a license to display and distribute it as part of the service.
Hanafy connects clients and businesses but is not responsible for the quality of services rendered by any business. Hanafy is provided "as is" without warranties of any kind.
To the extent permitted by law, Hanafy's liability for any claim arising from your use of the platform is limited to the amount you paid through Hanafy in the twelve months before the claim.
You may close your account at any time. We may suspend or terminate accounts that violate these terms, engage in fraud, or pose a risk to other users or businesses.
These terms are governed by the laws of the jurisdiction in which Hanafy operates, without regard to conflict-of-law principles. We may update these terms from time to time; continued use of Hanafy after an update means you accept the revised terms.